Portfolio

IKEA doesn’t need an introduction. Tylko, a furniture startup from Poland, Europe, has been selling shelves that fit every home since 2014.

I'm always looking for an interesting job, but I don’t discuss client business.

In 2019, I let myself design small things free of charge for companies that were interested in working with me. This page is about two such projects. I designed both in a web browser, using code.

Tylko

One man, two tasks, more than three possibilities

Tylko asked me to:

1. Sketch out changes to the home page that could have a positive impact on conversion
2. Visually suggest three mechanisms to convert readers of the company blog into buyers

Task #1: Sketch out changes to the home page that could have a positive impact on conversion

I suggested that Tylko:

a) showcase product categories from the submenu on the home page

b) use product categories as the main navigation

c) change the homepage message

Task #2: Visually suggest three mechanisms to convert readers of the company blog into buyers

The mechanisms are showcased in this article:

I proposed more than three mechanisms – with varying levels of risk, cost, and conversion potential.

Examples of the mechanisms I suggested:

• Paragraphs inside the blog posts with links to the e-commerce part of tylko.com

  
  
  

• A call to action at the end of every blog post

  

• Contextual advertising
  Contextual, not behavioral, advertising:

  

  A version using a different graphic available at tylko.com:

  

  A version using elements from the furniture specifications:

  

• The same navigation bar on the blog as on the e-commerce pages:

  

IKEA

How to inspire trust in a designer in 48 hours based on one piece of text and the redesign of one page of an online store

IKEA asked me to:

• Redesign the Algot shoe organizer product page
• Describe each step of the design process

I had 48 hours to complete this project.

This is how the product page looked before my redesign:

Process

The processes in each organization take a different form. The design process is no exception. Whenever I am asked to describe a design process, I adjust the process to the organization profile of the person who asks.

For IKEA, I described the project kick-off, project setup, research, problem definition, exploration, hypothesis, test design, test execution, test monitoring, result analysis, conclusions, and iterations.

Research

I spent more than half the time I had on research.

I based the project on a heuristic evaluation of ikea.com, a competition analysis, a Google Lighthouse test, the Baymard Institute, and corridor tests.

Key findings

• Missing delivery cost
• A missed opportunity around urgency
• Product descriptions ignoring best practices (passive writing, no links, no images, hard to scan)
• Calls to action not repeated under the product details section
• Distracting visual noise (inconsistencies in typography, alignment, and UI elements)
• Cross-sold products missing links to the corresponding product categories
• Missing info about in-store finance services
• Missing product FAQ
• Missing product videos and 360 product images
• Missed content marketing opportunities (newsletters, podcasts)

My immediate answer to the opportunities I spotted:

Before and after:

…and IKEA?

IKEA offered me a job at the global digital hub in Malmo.

Arabella made me a better offer, though. :)

Why you should contact me?